Customer Support Just Got a Major Upgrade
Navigate the world of customer service like a pro with Sparkle.
It's efficient, seamless, and oh-so-simple!
Approve & Request Changes
Approve
Feedback is no longer ambiguous. You can leave generic comments, add annotations, mark an email as approved or request that changes be made before it's sent.
Request changes
Feedback is no longer ambiguous. You can leave generic comments, add annotations, mark an email as approved or request that changes be made before it's sent.
Comments
Feedback is no longer ambiguous. You can leave generic comments, add annotations, mark an email as approved or request that changes be made before it's sent.
AI power in your hands
Load Balacing
Distribute tickets evenly among your team. Avoid agent burnout and ensure high-quality, timely responses to all customer queries.
SLA-Based Routing
Adhere to service level agreements effortlessly. Prioritize and route tickets based on urgency and SLA commitments
AI-Powered Routing
Feedback is no longer ambiguous. You can leave generic comments, add annotations, mark an email as approved or request that changes be made before it's sent.
Performance Analytics
Gain insights on customer satisfaction, response times, and agent performance to continually improve your support.
